What is Ishaar?
Ishaar is an Arabic word meaning ‘notification’.
Who is Ishaar?
Ishaar is a Process Agent with offices in Abu Dhabi and Dubai. We also offer other services in other areas.
What is a Process Agent?
It might be better to start with the question, “what is the service of process”? The service of process refers to the delivery of legal documentation from one party to another. A process agent receives notices/legal documentation on behalf of one or more parties under contracts where an independent person is required for this purpose. This process is also known by different names in some jurisdictions, including: registered agent, statutory agent or resident agent.
What does Ishaar do?
As a process agent, Ishaar is responsible for serving the legal documentation to another party. Ishaar can act in a broad capacity for a company and/or individual, including but not limited to, acting as a process agent for court proceedings in the UAE, receiving documents in connection with arbitration proceedings and receiving notices under contracts where an independent party is needed.
What do I get from Ishaar when you have set up the account?
Once the account is established Ishaar will send you an electronic certificate of recognition.
What happens if you receive a legal notice?
Ishaar will contact you as soon as the notice is received to inform you of the legal proceeding.
How will Ishaar contact me?
Ishaar will use 4 communication channels to contact you. In electing these 4 communication channels, Ishaar’s aim is to ensure a reliable service to you. We employ the use of short messaging services (SMS); a mobile and/or fixed line telephone; electronic mail (e-mail); and courier delivery.
What if I change my contact details?
It is important that you notify Ishaar in writing and immediately following a change in your contact or address details to avoid non-delivery of important documents.
What is the nature of the information that Ishaar has access to?
The only information that Ishaar has access to is the information that you have supplied to Ishaar in your application form. Ishaar will not have and do not require any information about your transactions or banking records or other details that are not request on the application.
Can Ishaar represent me before a court of law?
No, Ishaar is strictly specialized (and licensed) in providing legal correspondence services to clients and does not have the authority to represent anyone before a court of law.
Can Ishaar provide legal advice?
No, Ishaar cannot provide legal advice because it is not a law firm. Ishaar is a process agent strictly responsible for providing service of process services to clients (ONLY).
Is Ishaar a law firm?
No, Ishaar is not a law firm. Ishaar is strictly specialized in providing service of process services to clients, thus, it is neither a law firm nor a legal consultancy firm. Ishaar does not have the authority to represent you in front of the court, provide legal advice or consultancy to clients.
What if Ishaar has sent legal notifications to a (wrong number), and I did not receive it, would I still be subject to any legal consequence?
Yes. Clients are responsible for updating Ishaar of any changes made to their contact details, along with the responsibility of tracking down legal notifications received, especially when knowing that a legal case was filed against them.
What if Ishaar has sent legal notifications to a wrong (address), and I did not receive it, would I still be subject to any legal consequence?
Yes. Clients are responsible for updating Ishaar of any changes made to their contact details, along with the responsibility of tracking down legal notifications received, especially when knowing that a legal case was filed against them.
What if Ishaar has sent legal notifications to a wrong (email address), and I did not receive it, would I still be subject to any legal consequence?
Yes. Clients are responsible for updating Ishaar of any changes made to their contact details, along with the responsibility of tracking down legal notifications received, especially when knowing that a legal case was filed against them.
Why should I choose Ishaar?
At Ishaar we pride ourselves on being able to provide a professional, efficient and cost-effect service. Our offices provide: a conscientious service when called upon to fulfil our duties as Process Agent; Impartial service – there are no legal conflicts, we are independent and can act for all parties in a transaction; lifetime membership at extremely low costs; straightforward appointment certificates and confidential and multiple modes of communication/delivering to ensure accuracy, reliability and to avoid embarrassing situations like receiving court summon or legal notifications at home or office.
I have more questions. Who can I talk to?
Please feel free to email us at customerservices@ishaaruae.net or call us on +971 2 679 4444 and we will be happy to help in any way we can.